We hope that the holiday will live up to the expectations so it is very important that you/travel agent choose the right holiday for you. We are happy to advise, this can only be an opinion. If you/travel agent are unsure about the suitability of a Holiday etc., you must seek supplementary information which can be obtained from libraries, tourist offices, internet etc.

We sort hotels as Simple, Mid Class,Luxury & Super Luxury to give a general guide. However, standards can vary between hotels of the same class in different Cities (and in same city) & Countries. For example city hotels which often cater for business as well as leisure travellers may well have generally higher standards than a beach resort hotel where the whole atmosphere will tend to be more relaxed. It is important to read carefully the individual hotel descriptions if available with us or from other sources before you travel. Accommodation in all hotels, whatever the rating, is in standard rooms unless otherwise stated. Unless some rooms are specified.

it is very unfair that single travellers often have to pay over the probability for a room, often up to twice the price each person in a twin room might have to pay. However note that the standard and location of single rooms is not always as good as that of twin/double rooms even when you pay the single supplement. On safari, excursions and touring holiday’s single rooms cannot always be guaranteed.

A third or fourth person sharing a room either shares existing beds or has an extra bed (which may be of camp bed style) placed in a double/twin room. Conditions may be overcrowded.

Usually hotel rooms will be available between approximately 12.00 pm and 3 pm, and are to be vacated between 10 am and 12.00 pm, irrespective of your arrival or departure times, unless we have stated otherwise. Should you wish your room to be ready prior to noon on your day of arrival or available after 10 am for an afternoon or evening departure, it is possible to reserve the room at the time of booking at a extra cost.

When the offer of a room upgrade is mentioned , it is not necessarily an upgrade to the next best featured in our Contract, but usually an upgrade to the next category of room (not suite) available within the hotel. We will of course do everything possible to arrange this, but it is not always possible to guarantee the provision of a double bed for honeymoon couples.

Hotels often place restrictions on restaurants and meal arrangements. All Inclusive does not necessarily mean that unlimited food and beverages are available 24 hours a day.

We take the safety and security of our clients extremely seriously. If the Foreign Office advises that people should not visit the country, then we would act on this and reserve the right to cancel your holiday. However we are sure you appreciate from press and television coverage that the political, economic and social conditions in the countries we feature in this information sheet are not as stable as you are used to in Europe. Sadly crimes against both people and their property are a fact of life the world over, and when in a foreign country it is very important to be extra vigilant and avoid drawing attention to yourself by wearing expensive jewellery, carrying expensive camera equipment etc. Travellers have the same responsibility for their personal safety and that of their possessions, as they do at home. To make the most of your trip abroad we recommend that you check out the Foreign Office in your country.